Question 1

Are you available 24/7?

Accepted Answer

Yes. Towing and roadside assistance are available 24/7. Call dispatch at (785) 459-2500. Our secondary dispatch numbers are (785) 547-6567 and (785) 285-0266.

Question 2

What areas do you serve?

Accepted Answer

We dispatch from Morrill, Kansas, and serve Northeast Kansas and Southeast Nebraska. In Kansas: Sabetha, Hiawatha, White Cloud, Troy, Seneca, Lancaster, Muscotah, Whiting, Netawaka, Goff, Frankfort, Beattie, Baileyville and Marysville. In Nebraska: Falls City, Rulo, Humboldt, Table Rock, Pawnee City, Shubert and Brownville. Don't see your town? We often travel beyond this list for heavy-duty jobs, so call to check coverage.

Question 3

What are your office hours?

Accepted Answer

The office is open Monday through Friday, 8:00 AM to 5:00 PM, and closed Saturday and Sunday. Towing and roadside assistance are available 24/7 at (785) 459-2500.

Question 4

What kinds of vehicles do you tow?

Accepted Answer

Cars, SUVs, pickups and other light-duty vehicles; motorcycles and other powersports vehicles; and medium- and heavy-duty vehicles, including semis, RVs, buses, commercial trucks and equipment.

Question 5

Can you tow semis and farm equipment?

Accepted Answer

Yes. Our medium- and heavy-duty equipment handles semis and tractor-trailers, RVs and motor homes, trailers, tractors, sprayers, combines, grain carts, grain trucks, van bodies, moving trucks and U-Haul vehicles. Need help with something not listed? Call and we'll let you know what equipment is available for the job.

Question 6

What roadside assistance do you offer?

Accepted Answer

Jump starts, tire changes, fuel delivery, lockouts and winch-outs, available 24/7 throughout Northeast Kansas and Southeast Nebraska.

Question 7

Can you get a vehicle out of a ditch, mud or a field?

Accepted Answer

Yes. We handle ditch recoveries, mud and soft ground, field and farm recovery, snow and ice recovery, off-road vehicles and equipment, and commercial vehicle recovery. Call and tell us what happened, where you're located and what needs to be recovered so we can determine the right equipment for the job.

Question 8

Do you tow motorcycles?

Accepted Answer

Yes. We use the proper equipment and secure loading methods to move your bike safely, whether you've had a breakdown or an accident, a flat tire, a dead battery or run out of gas. When weather calls for added protection, enclosed trailer transport is also available.

Question 9

Can you move equipment, sheds or other unusual loads?

Accepted Answer

Yes. We handle equipment transport, specialty vehicles, sheds and small structures, unusual or oversized loads, non-standard vehicle moves and custom transport jobs. Every job is different, so we look at the load, the pickup location and the destination before choosing the equipment.

Question 10

What happens when I call for a car or pickup tow?

Accepted Answer

We receive your call and confirm your location, help coordinate your next step (including a ride if needed), dispatch a tow truck to your location and transport your vehicle to your requested destination.

Question 11

What towing equipment do you have?

Accepted Answer

Our fleet includes light-duty rollbacks, medium- and heavy-duty wreckers, transport trailers and specialized recovery equipment, including 25-ton and 50-ton heavy wreckers. The full list is on our Towing Equipment page.

Question 12

How long have you been in business?

Accepted Answer

MCR Towing is a family-owned company that has been serving Northeast Kansas and Southeast Nebraska since 2001.

Question 13

How do I get a quote?

Accepted Answer

Call (785) 459-2500, or use the contact form on our Contact Us page for non-emergency questions, quotes or service requests. For 24/7 towing and roadside assistance, call dispatch directly.

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